Your whole order day, running itself
Ordrio gives online stores one screen for every order. New orders are shared fairly between your agents, every parcel is followed with the courier for you, and nothing is closed until the return is back or the money is in.
Today in your store
LiveOne order, from checkout to cash, without the chasing
Every order follows the same path in Ordrio. Your team always knows what to do next, and you can see where every order stands at any moment.
The moment an order is placed
It lands with the right agent
- New orders from your store are shared in turn between your order confirmation agents, so nobody is overloaded and nothing is missed.
- Repeat customers and duplicate orders are flagged before anyone picks up the phone.
- Products show with their pictures, and the delivery address opens on a map in one click.
While your team confirms
Every call ends with a clear status
- Agents mark orders confirmed, on hold, cancelled or call not answered using your own tags.
- Notes and corrected customer details are saved straight back to your store.
- Filter by tag, agent or date to see exactly what is still waiting.
After the parcel ships
The courier is checked for you
- Every shipped order is checked with its courier several times a day.
- Parcels are sorted into posted, in transit, delivered, address issue, stuck, cancelled and returned.
- Your team calls the customers who need it, before the parcel comes back.
When parcels come back
Returns are closed in one go
- Record a whole batch of returned parcels at once instead of updating them one by one.
- See every returned order in one list, with who handled it.
When the courier pays you
Cash on delivery is reconciled in minutes
- Mark all the delivered orders from a payment as paid in one batch.
- Spot orders that were voided or paid twice before they cost you money.
Every day, for you as the owner
The whole business on one dashboard
- See each agent's activity, how many orders are confirmed, on hold or cancelled, and how returns and payments are moving.
- Decide exactly which pages each person can open.
- When someone leaves, their open orders move to the rest of the team in one step.
Ordrio wasn't designed in a meeting room. It was built inside a working online brand, and it runs that brand's orders every single day.
Stop opening courier websites one parcel at a time
Ordrio checks every shipped order for you and groups them by what needs attention. Try it: pick a status.
How much of your team's month goes into chasing orders?
Calls to confirm, tracking numbers copied into courier websites, sheets updated by hand. Move the sliders to match your store.
a month spent on manual order follow-up. That's the time Ordrio is built to give back to your team.
This is an estimate based only on the numbers you choose above.
Free for stores with up to 999 orders a month
A limited-time launch offer for new stores. If you have more than 999 orders a month, send an inquiry and we'll share pricing for your volume.
- Set up together with you
- Your team, tags and couriers ready on day one
- Works with your Shopify store
Tell us about your store
Share a few details and we'll get back to you by email. Stores with up to 999 orders a month get Ordrio free during our launch.
Prefer email? Write to inquiry@ordrio.ai